Replacement & Refund

When will I receive my refund?

Posted 09 May 2023
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 5-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
By Timind Website
  • Replacement & Refund

    How will I receive my refund?

    If your product is defective or not as described, kindly send us images that clearly demonstrate the damage via an email at support@personalchic.com. After reviewing your request, Custom Chic agents...

    Posted 09 May 2023
  • Replacement & Refund

    Do I need to return the defective product I received?

    We don't currently have any policies in place for returns of products. You don't have to send back the received damaged item to get a refund or replacement.

    Posted 09 May 2023