Replacement & Refund

How will I receive my refund?

Posted 09 May 2023
If your product is defective or not as described, kindly send us images that clearly demonstrate the damage via an email at support@personalchic.com. After reviewing your request, Custom Chic agents will offer you the most reasonable solution by offering you a replacement or refund.
Our policy lasts 30 days from the delivery date. If the 30-day period has passed, we can’t offer you a refund or exchange.
By Timind Website
  • Replacement & Refund

    When will I receive my refund?

    All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 5-10 business...

    Posted 09 May 2023
  • Replacement & Refund

    Do I need to return the defective product I received?

    We don't currently have any policies in place for returns of products. You don't have to send back the received damaged item to get a refund or replacement.

    Posted 09 May 2023