Personalized Heart Puzzle Necklace - Unique Gifts for Family
Orders can be cancelled or modified within 2 hours after being placed
Celebrate the bond that holds everyone together with this Personalized Heart Puzzle Necklace, a meaningful keepsake designed to honor each member of your family.
With up to eight customizable pieces, this personalized necklace allows you to add names and color choices, creating a one-of-a-kind accessory she can wear close to her heart. Ideal for moms, grandmas, sisters, or anyone who cherishes family connections, it’s a beautiful option for birthdays, Christmas, Mother’s Day, anniversaries, or as a heartfelt surprise “just because.” As part of our unique gifts for family collection, it’s a standout piece for those seeking thoughtful and meaningful custom necklaces.
Why this Personalized Heart Puzzle Necklace becomes unforgettable:
- A meaningful gift for moms, grandmothers, daughters, or blended families celebrating their bond.
- Customize up to 8 puzzle pieces with names and color accents for a deeply personal touch.
- Crafted with high-quality metals for lasting shine and daily wear.
- Instant preview helps ensure your personalization looks perfect before purchase.
- Fast production and tracked shipping make gift-giving simple and stress-free.
Keep your loved ones close in the most beautiful way—order your Personalized Heart Puzzle Necklace today and create a family keepsake to treasure forever!
Product Details:
- Material: Stainless steel.
- Pendant size: 1.5 in × 1.6 in (3.7 cm × 4.0 cm).
- Chain length: 21.7 in (55.1 cm).
- Chain type: Cable chain.
- Production method: Laser engraving.
Note:
- Customized area: Pendant engraving.
- Package includes: The number of necklaces corresponds exactly to the number of puzzle pieces selected—each piece designed to fit perfectly together, symbolizing unbreakable bonds.
- Care instructions: Gently clean with a soft polishing cloth to maintain its shine (avoid excessive rubbing), or wash with warm, mild soapy water. To prevent oxidation, store your jewelry in a sealed plastic bag or airtight box when not in use.
- Please note: Due to lighting conditions during photography and variations in screen settings, the product color may appear slightly different from the preview image. As each item is measured by hand, minor size differences may occur. We appreciate your understanding and recommend referring to the actual product for the most accurate details.
- Personalization: Please provide the required information and double-check all spelling before purchasing to ensure accuracy. For best results, use standard English characters only and avoid special symbols.
Why Choose Our Products?
- Symbolic Puzzle Heart Design: This heart puzzle necklace is a meaningful keepsake that celebrates the special bond between loved ones—friends, family, or couples. Each puzzle piece represents someone who completes your heart. When connected, they form a perfect whole—a gentle reminder that no matter the distance, your hearts remain united in love.
- Customized with Names: Each heart piece can be engraved with names, transforming the necklace into a deeply personal treasure. The custom engraving adds warmth and significance, reflecting your bond and creating a keepsake to cherish for years to come.
- High-Quality and Versatile: Expertly crafted from durable stainless steel, this necklace blends elegance and comfort in a timeless design. The puzzle pieces are precisely cut, polished to perfection, and made to fit seamlessly together. It’s a versatile accessory that complements any outfit while holding deep emotional meaning.
- Thoughtful Gift Choice: Whether for a birthday, anniversary, or simply to say “I care,” this personalized necklace makes a thoughtful and heartfelt gift. It captures the essence of love, unity, and connection—a piece that speaks from the heart and keeps your loved ones close, always.
Estimated arrival:
For more details, see
CANCELLATION & MODIFICATION
- You can change or cancel your order free of charge within 2 hours of placing it.
- After this period, cancellations or modifications will no longer be possible.
REPLACEMENT & REFUND
60-day guarantee: You can request a refund or replacement within 60 days from the order date if:
- The product is not as described (wrong type, color, size, or design).
- The product is significantly different from the preview shown to you.
- The item is damaged due to factory defects or shipping issues.
- If you have not received the product, please submit a request so we can assist you with a remake or a refund based on the request outcome.
Full refund or replacement if the product does not match the description, no matter the reason. For more details, see
1. General Information
At Personal Chic, every order is made to order, quality-checked, and securely packaged. We partner with UPS, DHL, and FedEx for fast, reliable shipping.
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Production Time: This includes crafting your item, quality checks, packaging, and preparing it for shipment. Since all our products are made to order, please consider this time when estimating your delivery date.
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Shipping Time: This refers to the time it takes for your order to travel from our facility to your delivery address.
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Delivery Time = Production Time + Shipping Time
2. Delivery Timeframes
Production and shipping times vary depending on the item(s) you order and the delivery address. Please note that these are estimated timeframes.
|
Product |
Production time |
Shipping time |
|
Apparel |
2-3 |
5-8 |
|
Pillow |
2-3 |
5-8 |
|
Mug |
2-3 |
5-8 |
|
Ornament |
2-3 |
6-11 |
|
Doormat |
2-3 |
5-8 |
|
Canvas |
2-3 |
5-8 |
|
Poster |
2-3 |
5-8 |
|
Metal Sign |
2-3 |
5-8 |
|
Night Light |
2-4 |
8-10 |
|
Tumbler |
2-4 |
8-10 |
|
Suncatcher |
3-4 |
8-10 |
|
Wooden Plaque |
3-4 |
8-10 |
|
Others |
3-4 |
8-10 |
Special Note: During high-demand periods such as Valentine's Day, Mother's Day, Father's Day, Christmas, and Halloween, production and shipping may take a few extra days due to increased order volumes. To help you plan ahead, we will publicly announce order cut-off dates on our website when necessary.
3. Handling Lost Orders or Incorrect Address Deliveries
3.1. Lost Orders
If your order is lost during transit, we will either resend a new product or offer a 100% refund to ensure your satisfaction.
If the tracking status shows "Delivered" but you haven't received your package, please:
- Check with neighbors, family members, or your building's reception in case someone received it on your behalf.
- Contact the shipping carrier for more details about the delivery.
If you still cannot locate your order, reach out to our customer support team for further assistance.
2. Incorrect Address Deliveries
If your order is lost in transit, we’ll resend it or issue a 100% refund.
If tracking shows "Delivered" but you haven’t received it:
-
Check with neighbors, family, or reception.
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Contact the shipping carrier.
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Still missing? Contact our support team for help.
4.2 Incorrect Address Deliveries
If you entered the wrong shipping address, contact us within 2 hours to correct it.
If the order has shipped:
-
Returned packages can be reshipped (fees may apply).
-
Lost returns are not eligible for refunds or replacements.
Need help? Contact support@personalchic.com.
At Personal Chic, we stand by our quality and your satisfaction.
Our 60-day refund and replacement policy ensures you have ample time to experience your order and decide with confidence.
1. We offer a replacement or refund if:
- Your item arrives damaged, defective, or faulty.
- An item from your order is missing.
- Personalization details (name, text, image, color, size) don’t match your selection.
- The design differs from the order preview.
2. We cannot offer a refund or replacement in the following cases:
- Customer input errors: Incorrect size, color, or customization details were selected without reviewing the preview.
- Requests beyond 60 days from the purchase date.
- Incorrect or incomplete shipping addresses: We cannot guarantee reshipment for returned orders due to address errors.
Note: In cases of an incorrect address, please reach out to our team for assistance—we’ll do our best to help!
3. How to Request a Refund or Replacement?
- Contact our support team at support@personalchic.com within 60 days of receiving your order.
- Provide clear photos or videos to help us understand the issue.
- Our team will review your request and guide you on the next steps.
4. Refund Timeline
- PayPal refunds: 3–5 business days.
- Credit card refunds: Up to 10 business days (depending on your bank).
5. Replacement Process
- Replacements match the original order unless a correction is needed.
- Shipping goes to the same address unless updated.
- Exchanges for different or higher-value items are unavailable.
- No return required for the original item.
We craft every gift with care and want you to love your order. Need help? Contact us at support@personalchic.com


