Personalized Christmas Mugs with Names - Matching Family Gifts
Orders can be cancelled or modified within 2 hours after being placed
Personalized Christmas Mugs with Names turn every holiday morning into a warm, family moment—because nothing feels more festive than sipping cocoa from a mug made just for you.
These custom Christmas coffee mugs can be personalized with individual names and a charming Christmas stockings theme, making them perfect for parents, kids, grandparents, or any household that loves celebrating together. Ideal for Christmas morning, family traditions, Secret Santa exchanges, or cozy winter nights, these mugs make thoughtful Matching Family Gifts that bring joy year after year.
Why These Personalized Christmas Mugs Become a Family Favorite
- Great for Family Gifting: Perfect for parents, kids, grandparents, or blended families who love matching holiday items.
- Customizable for Every Member: Add names and choose your stocking style—great for families big or small.
- Instant Preview Before Purchase: See your mug design update in real time for confident ordering.
- Durable Premium Ceramic: Microwave-safe, easy to clean, and made to last through countless holiday seasons.
- Fast, Reliable Holiday Shipping: Quick production ensures your personalized mugs arrive right on time.
Make your holiday mornings even merrier—order your personalized Christmas mugs with Names today and give your whole family a festive, matching gift they’ll love.
Key features:
- Safe for use in microwave and dishwasher.
- Ideal for serving both hot and cold drinks.
- Shiny surface.
- The print is visible to others when you hold the mug in right hand.
Material: Crafted from premium white ceramic for durability and a polished appearance.
Size: Height: 9.5 cm, Diameter: 8.2 cm.
Capacity: Capable of holding up to 325 ml (11 Oz) of liquid.
Color:
- Traditional white ceramic mug.
- Dual-tone mugs, with a colored interior and white exterior. Color choices encompass black, light blue, red, light green, and midnight blue.
Personalisation:
- Fully customisable design, allowing for the addition of personalised images, text, or digital art.
- Complete all essential fields for your custom mug.
- Check the spelling and grammar of your custom text on the mug.
- Check the preview image and make any required adjustments before confirming your purchase.
Cleaning Instructions:
- Safe for use in the dishwasher, though hand washing is preferable.
- Avoid using abrasive cleaning agents or harsh scrubbing tools.
Estimated arrival:
For more details, see
CANCELLATION & MODIFICATION
- You can change or cancel your order free of charge within 2 hours of placing it.
- After this period, cancellations or modifications will no longer be possible.
REPLACEMENT & REFUND
60-day guarantee: You can request a refund or replacement within 60 days from the order date if:
- The product is not as described (wrong type, color, size, or design).
- The product is significantly different from the preview shown to you.
- The item is damaged due to factory defects or shipping issues.
- If you have not received the product, please submit a request so we can assist you with a remake or a refund based on the request outcome.
Full refund or replacement if the product does not match the description, no matter the reason. For more details, see
1. General Information
At Personal Chic, every order is made to order, quality-checked, and securely packaged. We partner with UPS, DHL, and FedEx for fast, reliable shipping.
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Production Time: This includes crafting your item, quality checks, packaging, and preparing it for shipment. Since all our products are made to order, please consider this time when estimating your delivery date.
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Shipping Time: This refers to the time it takes for your order to travel from our facility to your delivery address.
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Delivery Time = Production Time + Shipping Time
2. Delivery Timeframes
Production and shipping times vary depending on the item(s) you order and the delivery address. Please note that these are estimated timeframes.
|
Product |
Production time |
Shipping time |
|
Apparel |
2-3 |
5-8 |
|
Pillow |
2-3 |
5-8 |
|
Mug |
2-3 |
5-8 |
|
Ornament |
2-3 |
6-11 |
|
Doormat |
2-3 |
5-8 |
|
Canvas |
2-3 |
5-8 |
|
Poster |
2-3 |
5-8 |
|
Metal Sign |
2-3 |
5-8 |
|
Night Light |
2-4 |
8-10 |
|
Tumbler |
2-4 |
8-10 |
|
Suncatcher |
3-4 |
8-10 |
|
Wooden Plaque |
3-4 |
8-10 |
|
Others |
3-4 |
8-10 |
Special Note: During high-demand periods such as Valentine's Day, Mother's Day, Father's Day, Christmas, and Halloween, production and shipping may take a few extra days due to increased order volumes. To help you plan ahead, we will publicly announce order cut-off dates on our website when necessary.
3. Handling Lost Orders or Incorrect Address Deliveries
3.1. Lost Orders
If your order is lost during transit, we will either resend a new product or offer a 100% refund to ensure your satisfaction.
If the tracking status shows "Delivered" but you haven't received your package, please:
- Check with neighbors, family members, or your building's reception in case someone received it on your behalf.
- Contact the shipping carrier for more details about the delivery.
If you still cannot locate your order, reach out to our customer support team for further assistance.
2. Incorrect Address Deliveries
If your order is lost in transit, we’ll resend it or issue a 100% refund.
If tracking shows "Delivered" but you haven’t received it:
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Check with neighbors, family, or reception.
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Contact the shipping carrier.
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Still missing? Contact our support team for help.
4.2 Incorrect Address Deliveries
If you entered the wrong shipping address, contact us within 2 hours to correct it.
If the order has shipped:
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Returned packages can be reshipped (fees may apply).
-
Lost returns are not eligible for refunds or replacements.
Need help? Contact support@personalchic.com.
At Personal Chic, we stand by our quality and your satisfaction.
Our 60-day refund and replacement policy ensures you have ample time to experience your order and decide with confidence.
1. We offer a replacement or refund if:
- Your item arrives damaged, defective, or faulty.
- An item from your order is missing.
- Personalization details (name, text, image, color, size) don’t match your selection.
- The design differs from the order preview.
2. We cannot offer a refund or replacement in the following cases:
- Customer input errors: Incorrect size, color, or customization details were selected without reviewing the preview.
- Requests beyond 60 days from the purchase date.
- Incorrect or incomplete shipping addresses: We cannot guarantee reshipment for returned orders due to address errors.
Note: In cases of an incorrect address, please reach out to our team for assistance—we’ll do our best to help!
3. How to Request a Refund or Replacement?
- Contact our support team at support@personalchic.com within 60 days of receiving your order.
- Provide clear photos or videos to help us understand the issue.
- Our team will review your request and guide you on the next steps.
4. Refund Timeline
- PayPal refunds: 3–5 business days.
- Credit card refunds: Up to 10 business days (depending on your bank).
5. Replacement Process
- Replacements match the original order unless a correction is needed.
- Shipping goes to the same address unless updated.
- Exchanges for different or higher-value items are unavailable.
- No return required for the original item.
We craft every gift with care and want you to love your order. Need help? Contact us at support@personalchic.com