Glass Together We Make a Family Ornament - Custom Christmas Gifts
Orders can be cancelled or modified within 2 hours after being placed
Celebrate the heart of your home with our Together We Make a Family ornament, a beautiful keepsake that honors the people who make life meaningful.
Crafted from premium, crystal-clear glass, this elegant family Christmas ornament features a touching footprint design that symbolizes unity, love, and togetherness. Personalize it with your family’s names to create a one-of-a-kind piece that brings warmth and sentiment to your Christmas tree. Perfect for parents, grandparents, or new parents, this ornament makes thoughtful custom Christmas gifts and becomes a cherished part of your holiday tradition.
Why You’ll Love This Glass Together We Make a Family Ornament:
- Meaningful Family Tribute: A heartfelt design celebrating love, unity, and everyone who completes your family.
- Fully Personalized: Add family names for a unique ornament that tells your story.
- Premium Glass Craftsmanship: Clear, durable glass with beautifully printed footprint artwork.
- Holiday Keepsake: A touching ornament your family will look forward to hanging each Christmas.
- Heartwarming Gift Choice: Perfect for parents, grandparents, or loved ones who treasure personalized décor.
Product Details:
- Material: 100% clear glass with beveled edges (solid piece).
- Diameter: 3.15 in ~ 8 cm.
- Thickness: 0.24 in ~ 0.6 cm.
- Printing: Single-sided printing using modern UV print technology.
- Package Includes: 1 glass ornament and rope included for hanging.
Note: The color shown in the preview image may vary slightly from the actual product due to lighting during photography or differences in screen settings.
Personalization:
- Please provide the required information and double-check all spelling and details before placing your order.
- For best results, use standard English characters only (no special characters).
- Click "Preview" to view your personalized design before purchasing.
Care Instructions: Clean with a dry or damp cloth.
Why Choose Our Product?
- Elegant & Timeless Design: With its flawless finish and beautifully bevelled edges, this glass ornament adds a touch of timeless elegance to any space—perfect for home décor enthusiasts or as a thoughtful gift.
- Fully Customisable: Personalise the ornament with names, heartfelt messages, or unique images to create a meaningful keepsake.
- Premium Quality Glass: Crafted from high-grade glass offering excellent clarity, scratch resistance, and a smooth, durable surface that remains clear and beautiful over time.
- Superior Printing: We use cutting-edge UV printing technology combined with strict quality control to ensure crisp details, vibrant colours, and an exceptional finish.
Estimated arrival:
For more details, see
CANCELLATION & MODIFICATION
- You can change or cancel your order free of charge within 2 hours of placing it.
- After this period, cancellations or modifications will no longer be possible.
REPLACEMENT & REFUND
60-day guarantee: You can request a refund or replacement within 60 days from the order date if:
- The product is not as described (wrong type, color, size, or design).
- The product is significantly different from the preview shown to you.
- The item is damaged due to factory defects or shipping issues.
- If you have not received the product, please submit a request so we can assist you with a remake or a refund based on the request outcome.
Full refund or replacement if the product does not match the description, no matter the reason. For more details, see
1. General Information
At Personal Chic, every order is made to order, quality-checked, and securely packaged. We partner with UPS, DHL, and FedEx for fast, reliable shipping.
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Production Time: This includes crafting your item, quality checks, packaging, and preparing it for shipment. Since all our products are made to order, please consider this time when estimating your delivery date.
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Shipping Time: This refers to the time it takes for your order to travel from our facility to your delivery address.
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Delivery Time = Production Time + Shipping Time
2. Delivery Timeframes
Production and shipping times vary depending on the item(s) you order and the delivery address. Please note that these are estimated timeframes.
|
Product |
Production time |
Shipping time |
|
Apparel |
2-3 |
5-8 |
|
Pillow |
2-3 |
5-8 |
|
Mug |
2-3 |
5-8 |
|
Ornament |
2-3 |
6-11 |
|
Doormat |
2-3 |
5-8 |
|
Canvas |
2-3 |
5-8 |
|
Poster |
2-3 |
5-8 |
|
Metal Sign |
2-3 |
5-8 |
|
Night Light |
2-4 |
8-10 |
|
Tumbler |
2-4 |
8-10 |
|
Suncatcher |
3-4 |
8-10 |
|
Wooden Plaque |
3-4 |
8-10 |
|
Others |
3-4 |
8-10 |
Special Note: During high-demand periods such as Valentine's Day, Mother's Day, Father's Day, Christmas, and Halloween, production and shipping may take a few extra days due to increased order volumes. To help you plan ahead, we will publicly announce order cut-off dates on our website when necessary.
3. Handling Lost Orders or Incorrect Address Deliveries
3.1. Lost Orders
If your order is lost during transit, we will either resend a new product or offer a 100% refund to ensure your satisfaction.
If the tracking status shows "Delivered" but you haven't received your package, please:
- Check with neighbors, family members, or your building's reception in case someone received it on your behalf.
- Contact the shipping carrier for more details about the delivery.
If you still cannot locate your order, reach out to our customer support team for further assistance.
2. Incorrect Address Deliveries
If your order is lost in transit, we’ll resend it or issue a 100% refund.
If tracking shows "Delivered" but you haven’t received it:
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Check with neighbors, family, or reception.
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Contact the shipping carrier.
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Still missing? Contact our support team for help.
4.2 Incorrect Address Deliveries
If you entered the wrong shipping address, contact us within 2 hours to correct it.
If the order has shipped:
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Returned packages can be reshipped (fees may apply).
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Lost returns are not eligible for refunds or replacements.
Need help? Contact support@personalchic.com.
At Personal Chic, we stand by our quality and your satisfaction.
Our 60-day refund and replacement policy ensures you have ample time to experience your order and decide with confidence.
1. We offer a replacement or refund if:
- Your item arrives damaged, defective, or faulty.
- An item from your order is missing.
- Personalization details (name, text, image, color, size) don’t match your selection.
- The design differs from the order preview.
2. We cannot offer a refund or replacement in the following cases:
- Customer input errors: Incorrect size, color, or customization details were selected without reviewing the preview.
- Requests beyond 60 days from the purchase date.
- Incorrect or incomplete shipping addresses: We cannot guarantee reshipment for returned orders due to address errors.
Note: In cases of an incorrect address, please reach out to our team for assistance—we’ll do our best to help!
3. How to Request a Refund or Replacement?
- Contact our support team at support@personalchic.com within 60 days of receiving your order.
- Provide clear photos or videos to help us understand the issue.
- Our team will review your request and guide you on the next steps.
4. Refund Timeline
- PayPal refunds: 3–5 business days.
- Credit card refunds: Up to 10 business days (depending on your bank).
5. Replacement Process
- Replacements match the original order unless a correction is needed.
- Shipping goes to the same address unless updated.
- Exchanges for different or higher-value items are unavailable.
- No return required for the original item.
We craft every gift with care and want you to love your order. Need help? Contact us at support@personalchic.com