Delivery & Shipping

Why are my items shipped separately?

Posted 09 May 2023
There are several reasons why your items may be shipped separately, including:
  • Availability: Sometimes, items in your order may be sourced from different warehouses. In such cases, each item may be shipped separately to ensure that you receive them as quickly as possible.
  • Shipping method: Different items may require different shipping methods. For example, some items may require special handling or packaging, while others may need to be shipped separately due to size or weight restrictions.
  • Timing: Sometimes, items in your order may be ready to ship at different times or it may be split up during the manufacturing process, which leads to separate shipments. In such cases, each item may be shipped separately to avoid delaying the entire order.
However, during checkout, you will only be charged one combined shipping fee for all items in your purchase. Each shipment of your order will be accompanied by a shipping notification. If the second package does not arrive within 5-7 business days of the first, please contact us and we will assist you straight away.
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