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Personalized Gifts for Granddaughter FAQs
How long does it take to receive a personalized gift?
Once you place your order, it typically takes
1–2 business days
to create your gift. Delivery usually takes
3–5 business days
. During busy times like holidays, we recommend ordering early to ensure timely arrival.
Can I make changes to my order after placing it?
Yes, but please contact our customer service team
within the first 2 hours
after completing your purchase. After this period, we may have already started production and won’t be able to make changes.
What are the shipping fees for a personalized gift?
Shipping fees vary based on your order’s weight, size, and destination, and will be shown at checkout.
Orders over $80 qualify for free shipping
.
Can I return or exchange a personalized gift?
Because each product is made to order, we’re only able to offer returns or exchanges if there’s a production issue or manufacturing defect. Please get in touch with our support team to resolve it.