When you place an order with us, you should receive an order confirmation email that confirms that we have received your order. If you did not receive an order confirmation email, please check your spam folder or contact our customer service team to ensure that we have received your order.
Additionally, if you created an account with us when placing your order, you can log in to your account on our website to view your order history and check the status of your current orders. You should be able to see if your order was accepted and is being processed.
If you have placed your order but you have not received a confirmation, there might be a problem with the transaction. Get in touch with us, and we'll assist you right away.